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WEB SITE ELECTRONIC SERVICES AGREEMENT
You agree with Manchester Capital Management, LLC ("we","our",
"us," as the case may be) as follows:
Our Web Site (the Site) was designed to help our advisory
clients view information regarding accounts managed by our firm,
and to use information, content, messages, products, services, software
and databases available through the Site. The Site is available
only to advisory clients (referred to as you) who agree
to the terms and conditions in this Agreement.
If you agree with the terms and conditions of this Agreement, select
I Agree below to acknowledge your consent and intention
to be bound by these terms and conditions. By selecting I
Agree, completing the registration process, obtaining a password,
and/or using the Site, (i) you represent and warrant that you have
the authority to enter into this Agreement and create a binding
contractual obligation, (ii) you indicate that you understand and
intend this Agreement to be the legal equivalent of a signed, written
contract, and equally binding, and (iii) you represent and warrant
that you will use the Site in a manner consistent with applicable
laws and regulations and in accordance with the terms and conditions
in this Agreement, as the same may be amended by us, online or otherwise,
from time to time.
If you do not agree with the terms and conditions in this Agreement,
select Cancel, and you will exit the Site. In that case
you must promptly return to us all materials in your possession
that are associated with the Site.
This Agreement applies to all information, content, messages, products,
services, software and databases available through the Site.
1. Electronic Services. We will provide you with certain
Web-based account services (the Electronic Services).
In using the Electronic Services, you shall at all times comply
with our Acceptable Use Policy (AUP) set forth below,
as may be revised by us from time-to-time. We will provide you with
electronic notice, either by e-mail or Web posting, of the revision.
Your continued use of the Electronic Services shall constitute your
acceptance of the revision.
2. License Grant. Subject to the terms and conditions of
this Agreement, we grant you a limited, nontransferable, nonexclusive
license to access and use the Electronic Services.
3. Third Party Service Providers. We use third party service
providers, vendors, and licensors to assist (including Performance
Technologies, Inc.) in providing the Electronic Services (each,
a Third Party Service Provider). You hereby consent
and authorize us to delegate the authorizations you provide to us
to our Third Party Service Provider(s) as we deem necessary or desirable
to provide the Electronic Services to you. You agree that the terms
and conditions of this Agreement, including any of the other terms,
conditions, warranty disclaimers and liability disclaimers incorporated
into this Agreement, inure to the benefit of such Third Party Service
Providers and such Third Party Service Providers are deemed to be
third party beneficiaries of this Agreement, including any other
terms, conditions, warranty disclaimers and liability disclaimers
incorporated into this Agreement. You also agree that all references
to us within this Agreement and any incorporated terms are also
deemed to include, where applicable, our agents, such as the Third
Party Service Providers. Your use of certain services provided by
Third Party Service Providers (including, but not limited to, account
aggregation services provided by Yodlee.com, Inc.) will require
your agreement to certain additional terms and conditions provided
by the applicable Third Party Service Providers. These additional
terms and conditions will be made available to you when, and if,
you access the third party services.
4. Financial Market Information; No Warranty: Financial Information.
Our Electronic Services make available certain financial market
data, quotes, news, research and opinions (including Research Reports,
as defined below) or other financial information (collectively Information)
that has been independently obtained by certain financial market
information services, financial publishers, various securities markets
including stock exchanges and their affiliates, investment bankers
and other providers (collectively the Information Providers)
or has been obtained by us. We do not guarantee or certify the accuracy,
completeness, timeliness or correct sequencing of the Information
made available through us, the Information Providers or any other
third party transmitting the Information (the Information
Transmitters). All such Information is provided as-is
and as-available. You agree that neither we nor any
of the Information Providers or the Information Transmitters shall
be liable in any way for the accuracy, completeness, timeliness
or correct sequencing of the Information, or for any decision made
or action taken by you relying upon the Information. You further
agree that neither we nor any of the Information Providers or the
Information Transmitters will be liable in any way for the interruption
of any data, Information or other aspect of the Electronic Services.
You understand that none of the Information (including Research
Reports) available through the Electronic Services constitutes a
recommendation or solicitation that you should purchase or sell
any particular security or use the services of any Third-Party Service
Provider, including but not limited to Information Providers and
Information Transmitters.
5. Research Reports. The Electronic Services make available
analyst research and opinions (Research Reports) that
may be prepared by an Information Provider or by various third party
investment bankers or other entities providing analysis, research
and opinions (Third Party Research Providers). We do
not endorse or approve Research Reports prepared by Third Party
Research Providers and only make such Research Reports available
to you as a service and convenience. We and our Third Party Research
Providers do not (1) guarantee the accuracy, timeliness, completeness
or correct sequencing of the Research Reports, or (2) warrant any
results from your use of the Research Reports. The Research Reports
have been prepared as of the date indicated and may become unreliable
for various reasons including, for example, changes in market or
economic circumstances. All such Research Reports are provided on
an as-is and as-available basis. We and
each of our Research Providers is not obligated to update any information
or opinions contained in any Research Report or to continue to offer
Information or Research Reports regarding any company or security.
You acknowledge that recommendations in the Research Reports to
buy, sell, hold, or otherwise consider particular securities are
not, and should not be construed as, recommendations or advice to
you designed to meet your particular objectives or financial situation.
From time to time, we and our Research Providers may be unable to
provide Research Reports with respect to certain companies with
which we and/or our Research Providers, or their respective affiliates
have certain business relationships.
6. Alerts. We may, from time to time, send email notices
about investment markets or particular securities that we believe
will be of interest to you (Alerts). Alerts are subject
to certain limitations and requirements that are described here
and that may be described at the time you subscribe, or we subscribe
for you, to a particular Alert. Your subscription or use of any
Alert will serve as an acknowledgement that you have read and understood
the applicable limitations and conditions. The information in Alerts
may be prepared and delivered by Information Providers. The information
may be delayed. Neither we nor any Information Provider guarantee
the accuracy, completeness, or timeliness of information available
through Alerts. Reliability of your receipt of Alerts and their
timeliness will also depend on factors outside of our control, including
Internet, E-mail, and pager service availability and transmission
capabilities. Alerts are not investment recommendations or advice.
Any investment decision you make on the basis of Alerts is your
sole responsibility. Alerts are sent through unencrypted e-mail,
and neither we nor any Information Provider is liable for any unauthorized
use or interception. If you subscribe to Alerts, you acknowledge
that you have read and understood this notification.
7. Beta Services. We may designate certain new functionality
or services to be made available in connection with the Electronic
Services as Beta Services. Such Beta Services will not
be ready for use in a production environment. Because they will
be at an early stage of development, operation and use of the Beta
Services may be unpredictable and lead to erroneous results. You
acknowledge and agree that: (i) the Beta Services will be experimental
and will not have been fully tested; (ii) the Beta Services may
not meet your requirements; (iii) the use or operation of the Beta
Services may not be uninterrupted or error free; (iv) your use of
the Beta Services will be for purposes of evaluating and testing
the new functionality and services and providing feedback to us;
and (v) you shall inform your employees, staff members, and other
users regarding the nature of the Beta Services. Your use of the
Beta Services shall be subject to all of the terms and conditions
set forth herein relating to the Electronic Services. You shall
promptly report any errors, defects, or other deficiencies in the
Beta Services to us. NOTWITHSTANDING ANY OTHER PROVISION OF THIS
AGREEMENT, ALL BETA SERVICES ARE PROVIDED AS-IS AND
AS-AVAILABLE, WITHOUT WARRANTIES OF ANY KIND. You hereby
waive any and all claims, now known or later discovered, that you
may have against us and our suppliers/licensors arising out of your
use of the Beta Services.
8. Disclaimer of Warranties. THE ELECTRONIC SERVICES ARE
PROVIDED AS IS AND AS-AVAILABLE, WITH ALL
FAULTS, AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES,
EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
QUIET ENJOYMENT, QUALITY OF INFORMATION, AND TITLE/NON-INFRINGEMENT.
USE OF THE ELECTRONIC SERVICES IS AT YOUR SOLE RISK. WE DO NOT WARRANT
THAT THE ELECTRONIC SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT
THE ELECTRONIC SERVICES ARE COMPATIBLE WITH ANY PARTICULAR HARDWARE
OR SOFTWARE PLATFORM, OR THAT THE OPERATION OF THE ELECTRONIC SERVICES
WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE ELECTRONIC
SERVICES WILL BE CORRECTED. FURTHERMORE, WE DO NOT WARRANT OR MAKE
ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF
ELECTRONIC SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, QUALITY,
RELIABILITY, SECURITY, APPROPRIATENESS FOR A PARTICULAR TASK OR
APPLICATION, CURRENTNESS, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION
OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE
A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF OUR OBLIGATIONS HEREUNDER.
THE ELECTRONIC SERVICES MAY BE USED TO ACCESS AND TRANSFER INFORMATION
OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT WE DO NOT OPERATE
OR CONTROL THE INTERNET AND THAT: (I) VIRUSES, WORMS, TROJAN HORSES,
OR OTHER UNDESIRABLE DATA OR SOFTWARE; OR (II) UNAUTHORIZED USERS
(e.g., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR
DATA, WEBSITES, COMPUTERS, OR NETWORKS. WE SHALL NOT BE RESPONSIBLE
FOR SUCH ACTIVITIES.
9. Agreement Not To Contact Analyst. You agree not to contact
any individual or analyst who is an author of, or who is named on,
any Research Report, or any representative of any Information or
Research Provider.
10. Arbitration. You should know the following with respect to
arbitration agreements:
(a) Arbitration is final and binding on the parties.
(b) The parties are waiving their right to seek remedies in court,
including the right to a jury trial.
(c) Pre-arbitration discovery is generally more limited than and
different from court proceedings.
(d) The arbitrators award is not required to include factual
findings or legal reasoning and any partys right to appeal
or to seek modification of rulings by the arbitrators is strictly
limited.
(e) The panel of arbitrators will typically include a minority
of arbitrators who were or are affiliated with the securities industry.
You hereby agree to settle by arbitration any controversy between
you and us, or our affiliates, or our or their respective officers,
directors, employees or agents, including, but not limited to, any
Third Party Service Providers, which controversy arises out of this
Agreement between you and us or any Third Party Service Providers
or which relates to this Agreement, the Electronic Services, and
any content or information provided thereon. Such arbitration will
be conducted by, and according to the arbitration rules then in
effect of, the National Association of Securities Dealers, the American
Arbitration Association or Judicial Arbitration and Mediation Services
(JAMS).
Any arbitration conducted pursuant to this Section will take place
in San Francisco, California. Arbitration shall be initiated by
filing a statement of claim with one of the organizations specified
above. Any award the arbitrator makes will be final, and judgment
on it may be entered in any court having jurisdiction. This arbitration
agreement shall be enforced and interpreted exclusively in accordance
with applicable federal law, including the Federal Arbitration Act.
Any costs, fees or taxes involved in enforcing the award shall be
fully assessed against and paid by the party resisting enforcement
of said award. No person shall bring a putative or certified class
action to arbitration, nor seek to enforce any predispute arbitration
agreement against any person who has initiated in court a putative
class action who is a member of a putative class who has not opted
out of the class with respect to any claims encompassed by the putative
class action until:
(a) the class certification is denied;
(b) the class is decertified; or
(c) the customer is excluded from the class by the court.
Such forbearance to enforce an agreement to arbitrate shall not
constitute a waiver of any rights under this Agreement except to
the extent stated herein.
11. Securities Professionals May Not Use Research Reports In
Their Business. If you are a securities broker, dealer or investment
banker, by requesting or receiving any Research Reports, you agree
not to use any such Research Reports for any purpose related to
your business.
12. Limitations of Liability: Limitation of Damages. WE,
THE THIRD PARTY SERVICE PROVIDERS, THE INFORMATION PROVIDERS, INFORMATION
TRANSMITTERS, THIRD PARTY RESEARCH PROVIDERS, AND ANY OTHER PERSON
INVOLVED IN TRANSMITTING INFORMATION WILL NOT BE LIABLE UNDER ANY
CIRCUMSTANCES FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR INDIRECT
DAMAGES EVEN IF YOU ADVISE THEM OF THE POSSIBILITY OF SUCH DAMAGES.
THIS INCLUDES, BUT IS NOT LIMITED TO, CLAIMS FOR LOST PROFITS, TRADING
LOSSES AND DAMAGES THAT MAY RESULT FROM THE USE, INCONVENIENCE,
DELAY OR LOSS OF USE OF THE INFORMATION OR FOR OMISSIONS OR INACCURACIES
IN THE INFORMATION. AS A CONDITION TO ACCESSING OR RECEIVING THE
INFORMATION OR USING THE ELECTRONIC SERVICES, YOU EXPRESSLY AGREE
TO WAIVE ANY CLAIM YOU MAY HAVE AGAINST US, ANY INFORMATION PROVIDER,
RESEARCH PROVIDER, THIRD PARTY SERVICE PROVIDER, OR ANY OTHER PERSONS
INVOLVED IN TRANSMITTING ANY INFORMATION WE MAKE AVAILABLE TO YOU
OR IN PROVIDING THE ELECTRONIC SERVICES.
BY ACCESSING OR RECEIVING INFORMATION OR USING THE ELECTRONIC SERVICES,
YOU AGREE THAT OUR LIABILITY AND THE LIABILITY OF THE THIRD PARTY
SERVICE PROVIDERS, THE INFORMATION PROVIDERS, THE THIRD PARTY RESEARCH
PROVIDERS, OR ANY OTHER PERSONS INVOLVED IN TRANSMITTING INFORMATION
OR PROVIDING THE ELECTRONIC SERVICES ARISING OUT OF ANY CLAIM (WHETHER
IN CONTRACT, TORT OR OTHERWISE) IN ANY WAY CONNECTED WITH THE ELECTRONIC
SERVICES OR INFORMATION WILL NOT EXCEED THE AMOUNT YOU ORIGINALLY
PAID FOR THE ELECTRONIC SERVICES RELATED TO YOUR CLAIM.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED
WARRANTIES LAST, THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO THAT
THESE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS AGREEMENT
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM JURISDICTION TO JURISDICTION.
13. No Liability for Events Outside of Entities Direct
Control. We, the Information Providers, Information Transmitters,
Third Party Research Providers, Third Party Service Providers, and
any other person involved in transmitting Information will not be
liable for any loss that results from a cause over which that entity
does not have direct control. Such causes include, but are not limited
to, (1) the failure of electronic or mechanical equipment or communication
lines; (2) telephone or other interconnect problems; (3) bugs, errors,
configuration problems or the incompatibility of computer hardware
or software; (4) the failure or unavailability of Internet access;
(5) problems with Internet service providers or other equipment
or services relating to your computer or network; (6) problems with
intermediate computer or communications networks or facilities;
(7) problems with data transmission facilities or your telephone,
cable or wireless service; or (8) unauthorized access, theft, operator
errors, severe weather, earthquakes, other natural disasters or
labor disputes. We are also not responsible for any damage to your
computer, software, modem, telephone, wireless device or other property
resulting in any way from your use of the Electronic Services.
14. Use of Proprietary Information. The Information and
other content provided in connection with the Electronic Services
are our property or the property of the Information or Third Party
Research Providers or their licensers, or the Third Party Service
Providers, and are protected by applicable copyright law. You agree
not to reproduce, retransmit, disseminate, sell, distribute, publish,
broadcast, circulate or commercially exploit the Information and
other content in any manner without our express written consent
or the Information or Third Party Research Providers, the Third
Party Service Providers, or any other person with the authority
to give such consent. You agree that you will not use the Information
and other content for any unlawful purpose. You further agree to
comply with all our reasonable written requests intended to protect
the Information and Third Party Research Providers, the Third
Party Service Providers, and our respective rights in the
Information and Electronic Services. You will not remove any proprietary
notices (e.g., copyright and trademark notices) from any Information
or other content provided in connection with the Electronic Services.
15. Access, Passwords, and Security. You will be responsible
for the confidentiality and use of your access number(s), password(s)
and account number(s). You agree not to hold us or Third Party Service
Providers liable for any damages of any kind resulting from your
decision to disclose your access number(s), password(s), or account
number(s) to any third party, including but not limited to entities
that aggregate account information or Web site content, or persons
who are or claim to be acting as your agent, proxy, or investment
manager. You will be responsible for all activities through and
under your access number(s), password(s) and account number(s),
and any instructions (to the extent applicable) received by us will
be deemed to have been received from you. By using the Electronic
Services, you agree to take all steps necessary to prevent unauthorized
access to your account. You agree immediately to notify us if you
become aware of: any loss or theft of your access number(s), password(s)
and/or account number(s); or Any unauthorized use of any of your
access number(s), password(s) and/or account number(s), or of the
Electronic Services or any Information.
16. Data Transmission. You acknowledge that data, including
e-mail, electronic communications and personal financial data, may
be accessed by unauthorized third parties when communicated between
you and us, Information Providers or Information Transmitters, using
the Internet, other network communications facilities, telephone
or any other electronic means. You agree to use software produced
by third parties, including, but not limited to, browser
software that supports a data security protocol compatible with
the protocol used by us. Until we notify you otherwise, you agree
to use software that supports the Secure Socket Layer (SSL) protocol
or other protocols accepted by us and follow our log-on procedures
for Electronic Services that support such protocols. You acknowledge
that we are not responsible for notifying you of any upgrades, fixes
or enhancements to any such software or for any compromise of data
transmitted across computer networks or telecommunications facilities,
including, but not limited to, the Internet.
17. Indemnification. You agree to defend, indemnify and
hold us, the Third Party Service Providers, the Information Providers
and the Information Transmitters harmless from and against any and
all claims, losses, liability costs and expenses (including but
not limited to attorneys fees) arising from your violation
of this Agreement, state or federal securities laws or regulations,
or any third partys rights, including but not limited to infringement
of any copyright, violation of any proprietary right and invasion
of any privacy rights. This obligation will survive the termination
of this Agreement.
18. Our Ability to Terminate Electronic Services. We reserve
the right to terminate your access to the Electronic Services or
any portion of them (including without limitation, the Information
(including Research Reports)) in its sole discretion, without notice
and without limitation, for any reason whatsoever. We may terminate
your access to its Electronic Services for reasons including, but
not limited to, the unauthorized use of your account access information,
breach of this Agreement, discontinuance of our access to any Information
or any other data from any Information Provider or Research Provider
or termination of one or more agreements between us and Information
Providers, Third Party Service Providers, Third Party Research Providers
or Information Transmitters. We and the Third Party Service Providers,
the Information Providers, the Third Party Research Providers and
the Information Transmitters shall have no liability to you for
terminating your access to the Electronic Services; provided, however,
that if our termination is without cause, we will refund the pro
rata portion of any fee you may have paid for the portion of the
Information and/or Electronic Services not furnished to you as of
the date of termination. If this Agreement is terminated, you will
cease using the Electronic Services and all products, services,
Information and content obtained through the Electronic Services.
19. General.
19.1 Force Majeure. Neither party shall be liable for any
failure or delay in performance under this Agreement which is due
to any event beyond the reasonable control of such party, including
without limitation, fire, explosion, unavailability of utilities
or raw materials, Internet delays and failures, telecommunications
failures, unavailability of components, labor difficulties, war,
riot, act of God, export control regulation, laws, judgments or
government instructions.
19.2 Entire Agreement. This Agreement sets forth the entire
agreement between the parties with regard to the subject matter
hereof. No other agreements, representations, or warranties have
been made by either party to the other with respect to the subject
matter of this Agreement, except as referenced herein. This Agreement
may be amended only by a written agreement signed by both parties.
19.3 Governing Law and Limitation of Actions. This Agreement
shall be construed according to, and the rights of the parties shall
be governed by, the law of the State of California, without reference
to its conflict of laws rules. No action, regardless of form, arising
out of this Agreement, may be brought by either party more than
one (1) year after the cause of action has arisen.
19.4 Relationship of the Parties. The parties agree that
we shall perform our duties under this Agreement as an independent
contractor. Nothing contained herein shall be deemed to establish
a partnership, joint venture, association, or employment relationship
between the parties. Personnel employed or retained by us who perform
duties related to this Agreement shall remain under our supervision,
management, and control.
19.5 Severability. If any of the provisions of this Agreement
are found or deemed by a court to be invalid or unenforceable, they
shall be severable from the remainder of this Agreement and shall
not cause the invalidity or unenforceability of the remainder of
this Agreement.
19.6 Waiver. Neither party shall by mere lapse of time without
giving notice or taking other action hereunder be deemed to have
waived any breach by the other party of any of the provisions of
this Agreement. Further, the waiver by either party of a particular
breach of this Agreement by the other party shall not be construed
as, or constitute, a continuing waiver of such breach, or of other
breaches of the same or other provisions of this Agreement.
19.7 Survival. The following provisions shall survive termination
or expiration of this Agreement: Sections 3 (Third Party Service
Providers), 4 (Financial Market Information; No Warranty: Financial
Information), 5 (Research Reports), 8 (Disclaimer of Warranties),
10 (Arbitration), 11 (Securities Professionals May Not Use Research
Reports In Their Business), 12 (Limitations of Liability: Limitation
of Damages), 13 (No Liability for Events Outside of Entities
Direct Control), 14 (Use of Proprietary Information), 15 (Access,
Passwords, and Security), 17 (Indemnification), and 19 (General).
Acceptable Use Policy
1. General. For purposes of this Acceptable Use Policy (the
Policy), Users means any user of our Web-based
services (Services). As specified below, illegal usage,
abusive usage, unacceptable usage, and use of the Services to interfere
with other Users enjoyment of the Services is unacceptable.
From time-to-time, we may update and/or revise this Policy. Any
such updates and/or revisions shall be posted online. Continued
use of the Services by Users shall indicate their acceptance of
the updates and/or revisions.
2. Prohibited Uses. Prohibited uses of the Services include
the following:
(a) posting or transmitting unlawful materials, e-mail or information;
(b) posting or transmitting harassing, threatening or abusive materials,
e-mail or information;
(c) posting or transmitting defamatory, libelous, slanderous or
scandalous materials, e-mail or information;
(d) posting or transmitting obscene, pornographic, profane or otherwise
objectionable information of any kind;
(e) posting or transmitting materials, e-mail or information that
would constitute an infringement upon the patents, copyrights, trademarks,
trade secrets or other intellectual property rights of others;
(f) posting or transmitting materials constituting or encouraging
conduct that would constitute a criminal offence, give rise to civil
liability, or otherwise violate any local, state, national or international
law, including without limitation, the U.S. export control laws
and regulations;
(g) posting or transmitting materials that would give rise to liability
under the Computer Fraud and Abuse Act;
(h) attempting to hack root or user logins on another
system, machine, or network;
(i) using the Services in such a way as to impair or otherwise
interfere with another Users use of the services;
(j) including any inappropriate third party advertising; and
(k) using the Services to commit fraud or engage in other misleading
or deceptive activities.
3. Remedies. Violation of this Policy may result in civil
or criminal liability, and we may, in addition to any other remedy
that we may have at law or in equity, terminate permission for the
User to use the Services or immediately remove the offending material.
In addition, we may investigate incidents that are contrary to this
Policy and cooperate with law enforcement organizations, and provide
requested information to third parties who have provided notice
to us stating that they have been harmed by a Users failure
to abide by this Policy.
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